Privacy policy
1. Information Collection and Usage
2. Cookies
3. Choice / OPT-out
Tov Hazel has created this privacy statement in order to demonstrate our firm commitment to protecting your privacy. We will not sell, rent, or distribute your name, e-mail address or other identifiable information to any third party without your consent (opt-in). Please check back periodically as our privacy policy may change from time to time.
Information Collection and Usage
To provide you the best possible products and services, we will request specific personal information including your name, email address, mailing address and telephone number, when you register on Tov Hazel as well as when you make a purchase. Any personal information collected by Tov Hazel is knowingly and voluntarily provided by customers and visitors to our site. By using the Tov Hazel Website, you consent to the collection of this information by Tov Hazel.
We collect your name, shipping and billing addresses, telephone numbers, e-mail address and preferred shipping method in order to deliver your orders promptly and to the proper location. We use your e-mail address to send you two emails following a purchase. The first confirms that your order was received, and provides an itemized order summary with your order number. The second e-mail confirms the shipment and provides you with a tracking number so that you can determine the status of your order. If necessary, a Customer Care Associate may contact you by telephone to resolve any issues concerning your order. We use your IP address to help diagnose problems with our server and to administer our Web site. Your IP address is also used to help identify you and your shopping cart. Your name and password are used to verify that you are a registered customer and prevent anyone else who may have access to your computer from ordering in your name without your express permission. We have security measures in place to protect the loss, misuse and alteration of the information under our control.
Any information you provide will be used to:
• improve upon and personalize the Web site content and services to enhance your shopping experience;
• improve our customer service; and
• contact you about Web site updates, special offers, new products and services.
Cookies
Tov Hazel uses a feature of your Internet browser called a "cookie" to assign a unique identification to your computer. Cookies are files that your Web browser places on your computer's hard drive. Tov Hazel creates and then uses these cookie files to track your clicks as you browse the Tov Hazel Web site. Tov Hazel uses cookies to tell us whether you have visited Tov Hazel previously and to help us determine whether you came to Tov Hazel from a particular Internet link or banner advertisement. Cookies can also be used to help save and retrieve user names and passwords used on our site and information on past purchases and personal preferences. Should you disable the use of cookies on your browser, you will need to re-enter this information whenever you visit our site. Tov Hazel will not and cannot use cookies to retrieve personal information about you from your computer unless you specifically and willingly provide this information. We recommend enabling cookies in your browser preferences.
Choise / Opt-out
Tov Hazel provides customers the opportunity to opt-out of receiving communications from us at the point where we request information about the customer. We give you the following options to change or modify your information in our database and to choose not to receive future communications. You can send e-mail to 1. info@tov-hazel.com.2. You can visit the Your Account page (sign-in required). 3. You can call the following telephone number: +31 10 2150009.
If you have any questions about this privacy statement, the practices of this site, or your dealings with Tov Hazel, please contact:
Tov Hazel Metallurgy BV
Lodewijk Pincoffsweg 386
3071 AS Rotterdam - Netherlands
info@tov-hazel.com
