Frequently Asked Questions Back to Helpcentre Frequently Asked Questions Open an accountAll information about becoming a Tov Hazel customer Buying and selling precious metalsHere you can find information about buying and selling precious metals Pickup and deliveryRead here how we deliver products to our customers Recycling of precious metalsAll information about recycling of precious metals containing residues Weight accountClick here if you want to know how a precious metals weight account works Secure storageMore information about secure storage of precious metals in our vault Safe-Deposit Box rentalHere you find information about renting a Safe-Deposit box All categories Open an account Buy and sell precious metals Pickup and delivery Recycling of precious metals Weight account Secure storage Safe-Deposit Box rental Open an account How do I open an account at Tov Hazel?You can contact our customer service at 010 215 0009, in the form of an email to firstname.lastname@example.org or you can download the form “acceptance form precious metals” and return it filled in. Are there any costs associated with an account?There are no costs associated with an account at Tov Hazel. Do I have to pay a minimum amount?No, there is no minimum amount. Can I buy or sell without an account?You can make purchases via the customer service desk without an account. When selling to Tov Hazel you should always have an account opened (with ID verification). Can I become a customer from outside the Netherlands?Yes, that is possible.