Frequently Asked Questions

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Frequently Asked Questions

How do I open an account at Tov Hazel?
You can contact our customer service at 010 215 0009, in the form of an email to info@tov-hazel.com or you can download the form “acceptance form precious metals” and return it filled in.
Are there any costs associated with an account?
There are no costs associated with an account at Tov Hazel.
Do I have to pay a minimum amount?
No, there is no minimum amount.
Can I buy or sell without an account?
You can make purchases via the customer service desk without an account. When selling to Tov Hazel you should always have an account opened (with ID verification).
Can I become a customer from outside the Netherlands?
Yes, that is possible.