Buy and Sell Precious Metals

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Frequently Asked Questions

How can I buy precious metals online?

To purchase bars and coins, go to our Bullion Shop.

Bullion Shop

From the list of products you can directly add the desired product to your shopping cart. You can also view the product details first by clicking on the name or the image of the product, and then add the product to your shopping cart.

A message will then appear indicating that the product has been added to your shopping cart. When you are finished, you can click on ‘View cart’.

Shopping Cart

You will be redirected to your shopping cart. Here you can change the product quantity or remove products.

At the bottom of the shopping basket you can determine the delivery method. You can choose to pick up, send or have it stored in our secure safe through Tov Hazel Storage. For that option you need additional capabilities.

You can then click on ‘Proceed to checkout’ to confirm your order.

Checkout

If you don’t have a Tov Hazel account yet, you can enter your personal details and address details. If you already have an account, you can enter your login details at the top. In that case, previous information provided by you will be automatically entered.

Check once again that all products are satisfactory, and choose a payment method. You have three options for this: payment at our counter in Rotterdam, payment by bank transfer or payment by iDEAL (only for Dutch clients).

Finally, you can click on the ‘Place Order’ button to confirm your order. You will receive an email confirming your order and we will start working on the processing of your order.

How can I sell precious metals online?

For selling bars and coins to Tov Hazel, go to the Sell Precious Metals page.

Please note: in order to add products to your sell cart, you must be logged in. You also need the right capabilities. You can read more about capabilities here.

Bullion List

From the list of products you can directly add the desired product to your sell cart. You can also view the product details first by clicking on the name or the image of the product, and then add the product to your sell cart.

A message will then appear indicating that the product has been added to your sell cart. When you are finished, you can click on ‘View your Cart’.

Sell Cart

You will be redirected to your sell cart. Here you can change the product quantity or remove products.

You can then click on ‘Proceed to sale confirmation’ to confirm your precious metal sales.

Confirm Bullion Sale

You can now enter your personal details and address details. Check once again whether the sale of your products is correct.

Finally, you can click on the ‘Confirm Sale’ button to confirm your sale. You will receive an e-mail confirming your sale and we will start with the handling.

How can I enter into transactions at the counter?
You can make transactions at the counter by making an appointment (info@tov-hazel.com or 010-2150009).
Can I make cash transactions?
You can make your transactions in cash and by pin, Tov Hazel books through the bank account.
Can I also order by phone?
You can place an order by phone, in which case Tov Hazel does expect a downpayment.
In which currencies can I buy or sell?
You can purchase precious metals in multiple currencies at Tov Hazel. Tov Hazel will convert this foreign currency internally into euros.
Which products do you deliver?
We usually deliver C. Hafner bars, the coins we sell come from the official mints.
Which products do you buy?
We usually buy all bullion. There may be a difference in prices if the bars or coins to be delivered are damaged or not from official refiners / producers (LBMA).

You can view the prices on the website of Tov Hazel.

What is the LBMA?
The LBMA is the London Bullion Market Association, the official benchmark for guaranteed authenticity and produced according to the standards and values ​​of this organization. Bars from other manufacturers can be purchased at a reduced rate.
Do you also purchase products that have not been sold by you?
Yes, we usually buy all precious metals.
Is it safe to buy online?
Yes, the internet environment of our webshop is a secure connection.
What about the VAT?
There is no VAT on gold, in bars and coins. On all “white” metals such as silver, platinum and palladium there is.

As a private individual, it is wise to take into account any VAT levies when purchasing silver. Silver in the form of bars is seen as an industrial product. For that reason silver is taxed with 21% VAT. As a private individual you cannot reclaim this 21% levy. Investing in silver through investment currencies is a more attractive option in that respect. Investment coins are seen as legal tender and have a silver content of at least 99% pure silver. Investment coins are traded under the margin scheme. This means that only VAT has been set off on the dealer’s margin scheme. The same applies to coins in platinum or palladium.